Updated On : 11/11/2021
When user register or sign up for any of our services we will ask our user to provide contact information for user's convenience as well as legal reasons. This will include name, surname, address, phone number, e mail addresses, payment details (credit or debit card, UPI ID, PayPal etc). If user needed support regarding services, our staff may need to know information for validation purpose to solve the problem such as editing software, web hosting issues, operating system, domain issues, browser software, related issues. When you visit our website we do record certain information using our portal, live chat, or google analytics such as your internet location, browsers version, ip , screen resolution, operating system etc. This is required for user's validation purpose, so that we can reduce fraudulent activities & provide convenient services on our website for all our visitors. Our website is protected by a Secure Sockets Layer (SSL) and verified by R3 Letsencrypt. This helps lots to prevent eavesdropping on our web site. Please keep in mind that if you directly disclose or share your personally sensitive data like phone number and email id through blog or social media pages, this information may be collected and used by others. So be careful before sharing informtions on blogs and social media.
How we use your information
we collects & uses your personal information to operate the our services or websites, to deliver services that you have requested, & to inform you about of our other products or services available on Onohosting and its affiliates. we can use your personal information like demographic location, email, phone number etc to improve our services, marketing strategy, payment purposes, to provide convenient, targeted support, to contact you, newsletters, announcements, general announcements, news and special offers we think you may find valuable. Please note user can withdraw their consent only for marketing emails at any time by contacting us on our ticket support.
We may contact you regarding services you have purchased from us to deliver information, notices of functionality changes, service updates, upcoming payments notifications and planned or unplanned service maintenance. We will NEVER provide your personally identifiable information to any persons other than A law enforcement or regulatory agency at their request, third parties who provide services on our behalf such as payment processing. We do not under any circumstances apart from the above give away or sell your information to any third parties. Your personal information is safe with us, your information is safely encrypted using SSL. Our service is not available to anyone under the age of 14, never will we intentionally maintain information about anyone under the age of 14.
How we protect your information
We secure the informations that we collect on our website in a controlled & secure environment. We use firewall & session safeguards to protect against unauthorized access, use of services, modification & disclosure of data. Where possible, we uses SSL encryption when communicating your data & also we ensures that all customer websites have free access to SSL certificates from Let’s Encrypt. The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however we have taken every step possible to make your information safe. Information and data may be viewed or tampered with in transit by a third party, despite best efforts.
How long we keep your information
We will keep your website data for as long as your services are active. Once your service has been cancelled or expired, We will keep your website data for extra more 15 days & then it will deleted. However we will keep certain personal information stored in other systems for up to 10 years for auditing purposes and to enable us to maintain tax and financial records.
We reserve the right to disclose your personally identifiable information as asked or required by any law and also when we believe that disclosure is necessary to protect our rights and/or to comply with a court order, legal process or judicial proceeding served on our Web site.